1. Data Controller
The controller of your personal data is PPHU Plexi System s.c., located at ul. Ks. Dr. Leona Heyke 11, 84-206 Nowy Dwór Wejherowski, Poland, VAT ID: PL5882396272.
Contact: [email protected], phone: +48 884 042 109
2. What Data We Collect
We collect the following categories of personal data:
- Contact data: name, email address, phone number, company name
- Inquiry data: project descriptions, technical specifications, attachments
- Business data: company address, tax ID, order history
- Technical data: IP address, browser type, device information (cookies)
3. Purpose of Data Processing
We process your data for the following purposes:
- Responding to inquiries and providing quotes
- Order fulfillment and contract execution
- Sending commercial information (with consent)
- Website analytics and improvement
- Legal compliance and accounting
4. Legal Basis (GDPR)
- Article 6(1)(a): Consent - for marketing communications
- Article 6(1)(b): Contract - for order processing
- Article 6(1)(c): Legal obligation - for accounting and tax purposes
- Article 6(1)(f): Legitimate interest - for inquiry handling and website analytics
5. Data Retention
- Inquiry data: 2 years from last contact
- Order/contract data: 5 years (legal requirement)
- Marketing data: until consent withdrawal
- Cookie data: up to 12 months
6. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit processing of your data
- Portability: Receive your data in machine-readable format
- Objection: Object to processing based on legitimate interest
- Withdraw consent: Withdraw consent at any time
To exercise your rights, contact us at: [email protected]
7. Cookies
Our website uses cookies for:
- Essential cookies: Required for website functionality
- Analytics cookies: Google Analytics - to understand website usage
- Marketing cookies: For advertising purposes (with consent)
You can manage cookie preferences in your browser settings.
8. Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics (website analytics)
- Google Maps (location display)
- YouTube (embedded videos)
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Limited access to personal data
- Regular security updates
10. Contact & Complaints
For privacy-related questions: [email protected]
You have the right to lodge a complaint with the supervisory authority - President of the Personal Data Protection Office (UODO) in Poland.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version is always available on our website.